AUSTRALIAN COMPUTER DOCTORS. YOUR IN-HOME COMPUTER REPAIR SPECIALIST

 

AUSTRALIAN COMPUTER DOCTORS. YOUR IN-HOME COMPUTER REPAIR SPECIALIST

AUSTRALIAN COMPUTER DOCTORS SERVICES:-

The Australian Computer Doctors provides a wide range of onsite computer repair services at a price and level of service which can not be matched by other on-site companies. With an emphasis on hassle free and jargon free on-site support for home users and small businesses, we specialise in the following computer repair services:

Spyware, Trojan & Virus Removal-
Is your computer running slower than it used to? Perhaps you have unwanted pop-ups appearing on your screen? Chances are you may have picked up one of the thousands of types of virus or malware programs online, which are easy to accidently download even with the best protection available. Click for more

Improving Computer Speed-
With so many fantastic programs and features available on your computer today, it's very easy for it to get weighed down with general clutter over time. Click for more

Home Networks & Wireless Setup-
Do you have one internet connection and more than one computer? Perhaps you have a laptop and want to work out the best way to share files with your other computer? Maybe you just want something as simple as being able to surf the web from the comfort of your bed - without all the annoying cables! Click for more

Internet & Email Issues-
Are you having problems with your internet, but just can't understand where you are going wrong? We know that not everyone knows the difference between a router and a modem, and that's what we're here for! Why go another day without being able to check your Facebook or download your emails? Click for more

All Crashed Computer Issues-
Has your computer crashed? Perhaps it's just beeping at your or giving you some strange error message that you need a computing degree to understand? We know how scary it can be when you're computer breaks down which is why we aim to have same day service to get out to help you as soon as possible. Click for more

Hardware Repairs & Upgrades-
Are you getting a message saying "No Signal"? Perhaps your computer sounds like its turning on, but it's not getting any where? Chances are you have a hardware problem, where a part has broken inside your machine Click for more

PC Tutoring & Installations-
Have you just received a brand new computer and don't know where to go from there? Pick up the phone and give us a call! We'd be happy to come around to help you unpack and setup your computer, while showing you how to use all the fantastic features of your new PC. Click for more

Broadband & ADSL Installations-
Have you signed up for broadband only to have a parcel arrive on your doorstep and not know where to go from there? There's no need to be embarrassed any longer! Click for more

REMOTE SUPPORT

What is Remote Support?
Australian Computer Doctors are now offering remote support, which is perfect for resolving small issues such virus and spyware issues, computers running slower than they should be, or Windows problems, when an onsite visit is not possible. A qualified technician will connect to your desktop or laptop computer through the Internet, and you can watch all the work happen on your own screen as we take control of your machine, and get it up and running again. The whole process is entirely safe, secure, and as our software works on a single use basis, we will not have access to your machine after the repair takes place. For more information, please read our Frequently Asked Questions below:

Remote Services Available
Virus, Spyware and Trojan Removal
Improving Computer Speed
Windows Errors and Bugs
Windows and Internet Pop-Ups
Setup and Configure Emails
Maintenance and Updates
Some Internet Issues
Program Installations and Tutoring

Frequently Asked Questions
How safe is it to connect to my computer?

We utilise a 256 bit encryption process, the same as your bank or financial institution uses. This makes the connection completely safe and secure, and we can only access your computer with your permission. You will be able to see us control your desktop and you may terminate the remote session, on your end, at any time you wish..

Can anyone else see my files while you are connected?

No - Our software initiates a secure connection for our technician only, meaning that no one else will be able to connect to your computer, or get access to your data during, or after the work has been completed.

What do I need to have on my computer?

The more important thing to have is a reasonable internet connection which is of at least broadband speed i.e. ADSL, ADSL2 or cable internet access. The only other thing you require is a web browser and a credit card - we take care of the rest! At the moment, this service is only offered to Microsoft Windows based systems, including Windows XP, Windows Vista and Windows 7. If you are not sure if you have a remote support ready machine, please contact our office and we would be more than willing to assist you.
Contact Customer Service :-

If you have any questions regarding our services, please feel free to give us a call. We are open 7 days a week for your convenience and our friendly staff will be happy to work out what solution will best suit your needs.

PHONE SUPPORT
Call 1300 551 350 to speak live with a Australian Computer Doctors Agent.
Fax: 1300 590 110
Hours:
Mon - Fri: 8:00am - 8:00pm AEST
Sat: 8:30am - 5:00pm AEST
Sun: 9:00am - 5:00pm AEST

HEAD OFFICE
Address:
Shop 1 / 290 Crown Street
Wollongong NSW.
Phone:
(02) 4231 4567
Hours:
Mon - Fri: 9:00am - 5:00pm

E-MAIL SUPPORT
If it's more convenient, send us an e-mail now.
Enquiries:
[email protected]

MAILING ADDRESS
Address:
PO Box 32
Keiraville NSW 2500
For more details please visit our website http://www.acdoctors.com.au/
Labels: Australian Computer Doctors, Brisbane, Broadband, Computer, Computer Repairs, Computer Services, Improving Computer Speed, Technicians, Virus Removal